Terms & Coditions - Top Glory (HK) Development Ltd

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  • Service Policy / Warranty

1. For Power bank, charger, data Cable & etc defects that occur under normal operating circumstances, subject to verification by Top Glory (HK) Development Ltd. (hereinafter called the “Company”), free of charge repair service shall be provided by the Company within one (1) year commencing from the date of sales invoice. Valid Sales invoice must be issued by authorized resellers or affixed with model and warranty label printed by authorized distributors.
2. Built-in cable & accessories into the package of  power bank/ charger is warranted for three (1) months from the date of sales invoice.
3. This warranty shall not apply and the repair charges shall be separately quoted by the Company in the event of:
(a) any willful modification, alteration or repair in any way made to any part of the product by any persons other than the Company; or
(b) any damage caused by misuse, misapplication of electricity, malicious acts, negligence, inflow of any liquid or dirt, accident, natural calamities, or physical force.
4. All changed parts are non-returnable.
5. For power bank/ charger with invisible defects, if customers request to collect their power bank/ charger after inspection and a repair quotation is delivered, the Company may not be able to restore the power bank/ charger back to the original defective status (including but not limited to power bank/ charger frame, function and original defects).
6. Unless otherwise stipulated, this Warranty terms is only valid for product purchased in Hong Kong SAR or Macau SAR and any warranty shall only be applied in its respective region.
7. Please keep this Warranty label in proper condition. Customers are required to present this Warranty label and the original sales invoice to the Company upon request for warranty service.
8. Any alteration to this Warranty label renders it invalid.
9. The Company reserves the right in its sole and absolute discretion to use any refurbished (instead of brand-new) components in providing the repair service and charge the customers corresponding component fees according to the quotation.
  • Please read the following Product Warranty Terms and Conditions carefully before signing the service order receipt:


服務政策/保修

1.對於在正常運行情況下發生的移動電源,充電器,數據電纜等缺陷,經Top Glory(HK)Development Ltd.(以下簡稱“公司”)驗證後,應提供免費維修服務。本公司自銷售發票之日起一(1)年內。有效的銷售發票必須由授權經銷商簽發或附有由授權經銷商打印的型號和保修標籤。
2.內置電纜和附件進入移動電源/充電器包裝,保修期為自銷售發票之日起三(1)個月。
3.本保修不適用,如果出現以下情況,公司將單獨引用維修費:
(a)對本公司以外的任何人以任何方式對產品的任何部分進行任何故意修改,更改或修理;要么
(b)因誤用,誤用電,惡意行為,疏忽,任何液體或污垢,事故,自然災害或物理力量而引起的任何損害。
4.所有更換的部件都是不可退貨的。
5.對於有隱形缺陷的移動電源/充電器,如果客戶要求在檢查後收取電源/充電器並提供維修報價,則公司可能無法將移動電源/充電器恢復到原有的缺陷狀態(包括但不限於移動電源/充電器框架,功能和原始缺陷)。
6.除非另有規定,本保修條款僅適用於在香港特別行政區或澳門特區購買的產品,且任何保修僅適用於其各自的地區。
7.請保持此保修標籤處於適當狀態。客戶必鬚根據保修服務要求向公司出示本保修標籤和原始銷售發票。
8.對本保修標籤的任何更改都會使其無效。
9.本公司保留全權酌情決定權使用任何翻新(而非全新)組件提供維修服務,並根據報價向客戶收取相應的組件費用。
在簽署服務訂單收據之前,請仔細閱讀以下產品保修條款和條件:



ABOUT
Conven is a short from of a word “CONVENANT” because we attach importance to the Covenant and integrity.We hope to achieve this belief in the products we develop, leading to high-quality products and experience to the user.
Products
Sound Gear T1
Sound Gear TD1
Power Gear 5000A
Power Gear 10000A
Power Gear 10000 Lite2
Power Gear 20000A
Copyright © 2019 Top Glory (HK) Development Ltd. All rights reserved
Copyright © 2019 Top Glory (HK) Development Ltd. All rights reserved
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